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Frequently Asked Questions

Have a question? Please have a look through the following FAQ's before contacting us. If your question still isn't answered please contact us.

Scenery Related

I have installed one of your mesh sceneries. My airports are sunk into the ground and or display on a plateau.

This is because our mesh is a much higher resolution than the default that is included with your copy of FSX/P3D. Since the mesh points are closer together this creates a more uneven and detailed land than standard FSX/P3D; causing the airports to either sink into the ground or display on a plateau. The only way to fix this is to manually adjust the airport elevations as close to the surrounding elevations as possible. To do this you will need a program such as Airport Design Editor. We currently do not offer a fix for this. Sorry.

I just ran one of your installers. Why is it asking me to restart my computer if it only affects FSX/P3D?

Sometimes this message will display after running one of our installers with FSX/P3D open. There is no need to restart your computer. Simply restart your sim or reload the scenery library if the installer is only an update. If you are installing the scenery for the first time, please close your sim and rerun the installer.

Does your Emerald Object Library v2.0 need to be installed in a certain order?

No. This object library can be installed before or after the scenery you wish to install.

I just downloaded Solomon Islands X and all of its expansion sceneries. Do I need to install them in a certain order?

Yes. Hierarchy plays a major role in all of our Solomon Island releases. You don’t necessarily have to install them in a certain order, but they do need to be in a certain order in FSX’s scenery library. You can find a graphic documenting the proper structure of the FSX scenery library by navigating to “FSX/Addon Scenery/Solomon Islands Sceneries/documents” inside of which you will find an image titled “SolX_scenery_order.” Please note: this image may change over time, so check it after every new scenery install.

How do I uninstall SODE?

Sim Object Display Engine (SODE) may be uninstalled via the Windows Programs & Features list. You should only uninstall this program if instructed to do so. Keep in mind that this program is being incorporated by more developers. It’s removal may not affect only our sceneries.

As of SODE v1.4.0, you no longer have to manually uninstall older versions before updating. The SODE installer will do this automatically.

When was this Emerald Object Library v2.0 build released?

Locate the build number in the installer you downloaded. The build number is the date that the libraries were released. (Ex. Build: 081216 = August 12th, 2016)

New! In build 090116 and later, a txt document has been included in the Your Sim\Emerald Scenery Design\Documents folder, with the release date and build of the current Object Libraries. This simple document has been put in place to allow those who may have deleted the EOLv2 installer to easily find what build they have installed.

How do I uninstall Emerald Object Library v2.0?

Navigate to your FSX/P3D folder. Once you have arrived, simply search for the file EOLv2_Your Simulator_Uninstall.exe (Your Simulator = FSX/P3Dv2/P3Dv3) Once this file has been located, double click to run the uninstall process. The files will be completely removed, although the Scenery Library entries will remain in your simulator until removed. If you plan to completely remove this product for good, we recommend deleting these FSX/P3D Scenery Library entries before running the uninstall process. This will alleviate the headache of missing Scenery Library entry errors during the next boot-up.

I have ran the installer for Tetiaroa Atoll, but it is not showing up in my sim.

The Tetiaroa Atoll v1.0 installer does not include an automatic activator. Unless you have a later copy, you will have to automatically add it to the FSX scenery library.

Website Related

Why the Ads?

Even though we sell payware products and take donations, it often doesn’t cover the costs of hosting and maintaining our website, its content, and any software or licenses development requires. With that said, we have placed a few ads on our webpage to help offset the costs of running this site. Ads are not displayed for logged-in users. This serves as a thank you geared more towards those who have purchased products from our store in the past.

Your webpage is not displaying correctly in my browser.

First off, clear your browsers cache. If that solves nothing, make sure your browser is up to date. (Our new website is built on WordPress, which utilizes many up-to-date coding languages that will not function right in some outdated browser versions.) If you are still experiencing issues, contact us with a detailed description of your observed issue. This will allow us to look into and fix the issue.

Site ads help us to ease the hosting costs of our freeware files.