Support

Before contacting us or posting a support thread on our Discord, please read through this short guide and see if any of the following common suggestions help! Also, be sure to search the current Discord support threads for duplicate questions, which you can upvote if you have the same issue, or comment on if you have additional information that you think could help in solving the issue!

We also post NOTAMs on our product pages which provide a running list of known issues, sim limitations, and 3rd party conflicts when discovered.

> MSFS Troubleshooting Guide
> MSFS Cleanup Script

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Support is also offered on our Discord.
Consider joining us today!

Please allow us 24-48 hours for a response.

Simulator(s)
Package Delivery Type
If purchased from the MSFS 2024 Marketplace, have you downloaded the package locally, or are you using package streaming (default)?
Platform
8MB Max | Supports: .jpg | .png | .zip | .rar | .7z | .txt
Click or drag a file to this area to upload.